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FAQ

 

 

Frequently Asked Questions

· Is Pure Acrylic Solid Surface suitable for hospitals? +

Yes. Pure acrylic solid surface is widely used in hospitals because it is non-porous, seamless, hygienic, and easy to clean.

· Can integrated sinks be fabricated? +

Yes. GELO manufactures seamless integrated sinks and wash basins that eliminate joints where bacteria may accumulate.

· Is the surface repairable? +

Yes. Minor scratches, stains, and surface damage can typically be restored without replacing the entire countertop.

· Where can GELO solid surface be used? +

Suitable applications include hospitals, clinics, laboratories, healthcare centers, commercial buildings, hotels, schools, and public facilities.

· What is the difference between pure acrylic solid surface and modified acrylic solid surface? +

Pure acrylic solid surface is made primarily with high-quality PMMA (Polymethyl Methacrylate) resin and aluminum trihydrate (ATH). It offers better thermoforming, UV resistance, and long-term durability than modified acrylic products, which often contain polyester resin to reduce cost. Pure acrylic generally provides superior performance for premium residential and commercial projects.

· Does pure acrylic solid surface scratch easily? +

Yes. Like all solid surface materials, it can develop scratches during daily use. However, because the material is full body, throughout its thickness, most scratches can be removed by sanding and polishing, making it one of the easiest countertop materials to repair. Quartz or granite cannot be repaired as easily.

· How long does a pure acrylic solid surface last? +

With proper care, it can last more than 10 years or even longer. Unlike laminated surfaces, it can be renewed multiple times through refinishing, allowing it to maintain its appearance after years of use.

· Is pure acrylic solid surface better than quartz? +

It depends on the application. Quartz is harder and more scratch-resistant, while pure acrylic solid surface offers seamless joints, integrated sinks, thermoforming capability, and easier repair.

· Can GMA01V be used to produce integrated wash basins? +

Yes. GMA01V is an excellent choice for thermoformed integrated wash basins, allowing the countertop and basin to be fabricated as one seamless unit for a clean, modern look.

· Can the material be bent or thermoformed? +

Yes. It can be heated and thermoformed into curved, wave, or custom shapes, making it ideal for modern interior designs and integrated structures.

· Is the surface stain-resistant and easy to clean? +

Yes. The non-porous surface prevents liquid penetration, making it highly resistant to stains, mold, and bacteria. Regular cleaning requires only mild soap and water.

· Does the pattern remain consistent across multiple sheets? +

Yes. The overall vein direction is consistent, while slight variations create a more natural stone-inspired appearance.

· Is modified solid surface safe? +

Yes. GELO modified solid surface is manufactured using carefully selected compliant raw materials. It is non-toxic, non-radioactive, and suitable for indoor applications.

· What is Modified Solid Surface? +

Modified solid surface is an engineered decorative material made from ATH, resin systems and pigments. It combines attractive aesthetics with durability, making it suitable for kitchens, bathrooms, commercial spaces and custom furniture.

· Who is Gelo? +

Gelo is one of the top solid surface factory and brand in CHina. Gelo is a professional manufacturer specializing in quartz stone, solid surface materials, and solid surface sanitary ware.
The company integrates R&D, production, and global sales, providing complete solutions from raw slabs to finished countertops and bathroom products.

· Where are Gelo's products mainly applied? +

Kitchen countertops
Bathroom vanity tops
Commercial spaces
Hotels and hospitals
Airports and public buildings
These materials are widely applied in both residential and commercial projects.

· Do you offer OEM & ODM services? +

Yes.
Gelo provides OEM and ODM services, including:
Custom colors
Custom sizes
Countertop fabrication
Project-based solutions
We help partners create exclusive products for their markets.

· Do you supply raw slabs or finished countertops and products? +

Gelo can provide:
Raw slabs
Fabricated countertops
Solid surface sinks and bathtubs
Project solutions
Clients can place one order for the complete solution.

· How long has Gelandy been in the industry? +

Since 2000, Gelo has more than 25 years of experience in engineered stone and solid surface manufacturing.

· Are you a factory or a trading company? +

Gelandy is a direct manufacturer with integrated R&D, slab production, fabrication, and sanitary ware manufacturing.

· What markets do you serve? +

Gelandy exports to many international markets including Europe, North America, Australia, Asia, and the Middle East.

· What makes Gelandy different from other suppliers? +

Gelandy focuses on creating value through innovation, reliable quality, and long‑term partnership instead of competing only on price.

 

 

Solid Surface Countertop Care & Maintenance FAQ

· Can Solid Surface countertops be repaired if they get scratched or burnt? +

Yes, one of the greatest advantages of Solid Surface is that it is 100% renewable. Unlike quartz or natural stone, Solid Surface has a homogenous composition, meaning the color and pattern run all the way through the material. Minor scratches and scorch marks can be easily buffed out using a mild abrasive pad (like Scotch-Brite) or fine-grit sandpaper. Deep gashes can even be seamlessly repaired by a professional using a matching piece of material.

· How heat-resistant is Solid Surface, and do I need a trivet? +

Solid Surface has good heat resistance, but you should ALWAYS use a trivet or hot pad. While it complies with industry standards for heat exposure, direct contact with extremely hot cookware (above 100°C / 212°F) straight from the stove or oven can cause the acrylic resins to warp, crack, or discolor. Always place hot pots, pans, or heat-generating appliances (like air fryers or slow cookers) on a protective surface.

· Are Solid Surface countertops completely seamless and hygienic? +

Yes. When installed, individual pieces are joined using a special color-matched adhesive, creating an inconspicuous, seamless look. Because there are no visible joints, grout lines, or seams, dirt, grime, and moisture have nowhere to hide. Combined with its completely non-porous nature, Solid Surface does not support the growth of mold, mildew, or bacteria, making it one of the most hygienic options for kitchens and healthcare environments.

· What cleaning products should I avoid on a Solid Surface? +

Avoid harsh chemical cleaners, particularly paint removers and strong acids. Products containing acetone (such as nail polish removers), methylene chloride, oven cleaners, or heavy-duty drain openers can chemically damage the surface finish. If any of these chemicals accidentally come into contact with your countertop, rinse the area immediately and thoroughly with soapy water.

· Will cutting directly on a Solid Surface damage it? +

Yes, you should never chop or cut food directly on a Solid Surface. Compared to quartz or granite, Solid Surface is a softer material and will easily show knife scratches. While these scratches can be sanded down and repaired later, it is always recommended to use a dedicated cutting board to keep your countertop looking flawless and to protect your knives from dulling.